Okay I'm gonna start my rant. Fasten your seat belts.
A month ago, Skycable had a new subscription rate and package. We have to subscribe for this DigiBox for 700 plus pesos or else they are gonna remove channels 55 and up. Being a fan of the Korean entertainment industry, KBS World (is on channel 55) is a must have channel. So my mom and I decided to avail for this new package. My mom also loves watching KBS dramas so she didn't hesitate to go for it. To be fair, I liked it that they would add new channels if you avail for this new subscription. Skycable added ETC, 2nd Avenue, Biography, Fox News, Al Jazeera and 3 other channels. The reception is really good BUT these positive feedbacks for the new box are shut off by negative ones (lots of them).
So the day the new DigiBox got installed it only worked for less than 24 hours! So we had to call customer service to have our box replaced!
This was what happened to our first DigiBox:
> While watching, it suddenly froze so I had to turn off both the TV and the box. When I turned on the TV again, "Loading 100%" appeared on our TV screen. I waited.....for a long time..trust me. So I turned it off again. The time when I turned on the TV again, still it didn't change. Same message: "Loading 100%".
The next day we had our box replaced. The technician said it was a FACTORY DEFECT. What-the-fuck.
Now my OTHER PROBLEM with the box is that the "No right to access scrambled programs. Please contact your Skycable operator." message OFTEN appears on our screen and sometimes (well, most of the time) ALL the channels are gone. Yeah, it happened lots of times that I didn't have problems remembering the 'no right to access blah blah' while typing.
ANOTHER PROBLEM: Since the new box was installed, it freezes a LOT! I mean you know..when you watch TV then in a snap the people on your TV AREN'T MOVING. So I had to turn off both the TV and box so I can happily watch TV again. Trust me..I did it a LOT of times. I just hope our TV would put up with this craziness.
OLD box:
Seriously, that was better!!! It had LESS downtime. I also didn't have LOTS of complaints with the OLD box.
I wouldn't be subscribing for this DigiBox had you not included KBS World as one of the channels to be removed! If there would be other cable company who would have KBS World in their channel list, TRUST me Skycable, I would DEFINITELY switch.
To future Skycable subscribers, you might want to think twice.
Skycable, this describes your service: COST >>>> BENEFIT
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In fairness to Skycable, there are no signal interruptions for a long time now. =) Trust me. You might want to re-consider your decision. :)
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In fairness to Skycable, there are no signal interruptions for a long time now. =) Trust me. You might want to re-consider your decision. :)
